Guest Book
Number of entries: 4094 Number of pages: 410
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| Name: Lizet en Carolien From: Holland E-mail: Contact |
Great hostel, awful management, We stayed at the reef lodge hostel for three nights. The hostel itself was great! The facilities were good and everything was really clean. Unfortunately, the management/ owners ruined the goods vibes in the hostel. They were rude and very unfriendly. There were very strict rules that they were happy to explain every day / all day (for example: you can't drink in the commun room after 10:30 pm, if you do drink they will confiscate the alcohol. Note: with us they just turned off the lights of the commun room while we're were sitting and talking: no alcohol involved). On top of that they were not helpful at all in giving us information about Townsville. The worst though was that the owner was shouting at 8:30 am in our room while everybody was sleeping because he saw on the camera footage that one of our roommates was drinking a beer at 5 am in the common room. We felt like we're 16 again so it was time for us to leave! Admin reply: Thank you for your feed back. Yes the lights do go off every night at 10-30pm. As far as explaining drinking in the hostel it happens 2 times. Once when you check in and then each night at 10-30pm when I go around to lock up and tell people last drinks. Sadly it seems people need to be reminded. As far as shouting at the person at 8-30am I was in the dorm at 8-50am for about 30 seconds and I did not shout. He was an individual who had been asked 4 times to come and pay his rent as he owed 6 days and yes he had been drinking and helped make a very large mess in the hostel at around 3-30am till 5am. Often there are circumstances that people do not see. Thank you kindly for your feedback and I am sorry if the situation caused you grief and I hope you have a great holiday an Australia. 
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| Name: Koe From: Wales |
Well I was told about this place by me 2 guiness drinking mates and lo and behold...they were right. Nice place nice rooms and the types you get here are great backpackers. Thanks Dean and Simone I thoroughly enjoyed my stay here.  Admin reply: "Glad" to hear that your freinds told you about the place. Have agreat time in Australia
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| Name: Tom From: The Dictionary |
Hi Dino, Just looking at your comments I can see that on 11 occasions you have told people you were "glade" they enjoyed their stay, or words to that effect. A glade is an open area in woodland, a synonym for "clearing". I think you mean to say 'glad'. Admin reply: So true! Good to see someone reads my guestbook 
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| Name: Cath From: Melbourne E-mail: Contact |
I lived at Reef Lodge for almost four months, & found it to be one of the nicest hostels I've stayed at. The owner/managers should be proud of the space they've created as it has a great atmosphere, beautiful gardens, as well as being clean with an abundance of modern facilities. I enjoyed how the hostel layout takes advantage of the tropical weather and common areas arReefe mostly outdoors. Since leaving Reef Lodge I find myself constantly comparing thethe hostels I'm staying at with what I experienced at Reef. The commercial sized kitchen (complete With ovens) was brilliant & usually clean, a were the dorms. I liked the fact that all the dorms and the bathrooms are mixed and the biggest dorm only slept six. The smaller room sizes and the popularity of the outdoor common areas, as well the fact that the kitchen could accommodate rush hour and still have space at the benches for others to sit and eat, made Reef Lodge feel like a cosy community. Management are very hands on, and rules are strictly enforced, but the result is a safe hostel where security never seemed to be an issue so as a guest I had more time to relax and enjoy my time there. Thanx Dino & Simone, you run a great place, now go on a holiday  Admin reply: Hi Cath glade you enjoyed your stay here and thank you for the great comments. Hope you have a great trip and we may see you again. all the best dino:-)
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| Name: Franziska and Yvonne From: Switzerland |
Very nice hostel!! Good location, friendly staff, very clean! We spent a lot of time in the hostel and enjoyed the athosphere. We would recommend you to everyone! Best hostel we stayed during our travels through Australia Admin reply: Thanks girls for your nice comment and glade you had a nice stay. Have a great time in Oz. all the best dino
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| Name: Ivon From: Germany E-mail: Contact |
Stay here for the christmas time had a great stay and a free BBQ would love to stay longer. thnx Simone and Dean for great stay Admin reply: Hello Ivon I think every one had a good time @ the BBQ I'm glade you enjoyed your stay. all the best on your travels cino
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| Name: Rayq From: England |
I agree with Sean, sneaking in an outsider shows no respect for other or others safety, you should have draged him outside and amde him bite the curb then stamped on the back of his head so hard you smashed all his teeth, maybe next time he will think a little more about hostel rules whilst sucking his dinner through a straw Admin reply: Not sure if things should go quite that far, maybe you have a few anger issues you should look at but thank you for the comment. 
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| Name: Emily and Amy From: Mount Isa E-mail: Contact |
Love it. Rooms are really nice and clean! Wish we could have stayed longer! Will definitely book here again next time we come back <3 Admin reply: Hi Emily and Amy, Thank you girls hope you had a nice stay see you next time. Thank you again! All the best dino
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| Name: sean From: melbourne cbd E-mail: Contact |
Just booked anotha stay @ the lodge this coming week.Stayed in Feb of this year & was a nice break with Reef Lodge.I especially like the strict policy of no strangers/outsiders and no alcohol consumption after 10:30 on premises.If u want to party to the early hours and disturb others on holidays,find somewhere else,the guy caught with an outsider under his bed,i would of kicked him out on the spot,its clear he had no respect for the safety of others,****** loser.  Admin reply: Hi Sean, Thank you for your nice comment and the fact that some people understand the dramas of putting up with people who have little or no respect for others. Happily these people are few and far between. Sadly they are the people who make the most noise when the get kicked out of a place for misbehaving. Thank you again! All the best dino:-)
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| Name: Regina From: Germany |
Hi guys, i´m looking to visit your hostel in a few weeks. i´m unsure how i get from the bus station to the hostel? do you have a pick up service or can give me an advise? thanks a lot, cheers Admin reply: The Reeflodge is only about 5oom away from where the Greyhound bus stops. About a 5 - 10minute walk.
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